Thank you for your interest! EtcetraMart puts best efforts in providing quality service for YOU! Cuisinart CPT-180 1800W Standard 4-Slice Classic Toaster Condition: Used/Pre-owned. Marks and spots from usage. No dents or structural damage. Tested. Does not come with original box/packaging/manuals. Will be shipped in a standard shipping package. Please Note:You will receive the exact item/items shown in the pictures. For your satisfactory purchase experience, please review pictures and description before purchase. We would be glad to answer any questions you have about the product. Any accessory not shown or not mentioned in the description is not included. Return:Returns are only accepted if the item doesn’t match the listing description/image or is not functional as described.The item(s) will need to be returned in the original condition they were shipped out in.Shipping:Shipped with USPS or FedEx ground Mail. Thank you!