Kavka Designs Leopard Ivory Kitchen Mat By Marina Gutierrez – 24”W x 35”L

Contact Us

Do you have a question about an item you’re interested in, or received an item that wasn’t exactly what you were expecting? No problem. At Bargains and Buyouts Greenhills our dedicated team of Customer Service Representatives are ready and willing to help you with any problem, question, or concern you may have, and wish to share; just remember to be patient with us while we work through the issue, and ALWAYS remember to contact us BEFORE leaving feedback or DSR stars. We’ll fix it, find it, or explain it for you – guaranteed.

We’re here for you:
Monday – Friday
9 AM – 4 PM EST
(Weekends and Holidays are non-business days)
(When making an offer please note the hours above, we will get back to you as soon as we can)

Want to get our attention?
Email us through eBay messages here.

Payment Terms

We only accept payments made through PayPal at this time. If you do not have a PayPal account, you may still use your Credit Card through PayPal’s system by simply using their “Check Out as a Guest” option. Please use the eBay checkout system to make your payment. Please do not send payments directly to our PayPal account. If you need a combined invoice or if you have any additional questions, please contact us.Please Note: If you won an auction or purchased one of our fixed price items you have 4 days to pay for this item. After 4 days an eBay unpaid item case will be opened.

Shipping Information

Did you just order a product from us, or are thinking about bidding on something, but aren’t sure about the shipping? No problem! The information on this page should answer just about any question you may have about our shipping policy. If by the end you still have any questions or concerns, please let us know here! 

Sorry for any inconvenience but at this time we do not offer shipping discounts to multiple item purchases. 

Please Note: FedEx does not ship to P.O. Boxes. If your default address is a P.O. Box please change it or

contact us with a physical address you would like your item shipped. Also, if you have multiple addresses

listed for your eBay account please provide us with the address where you would like this item shipped

We ship all orders FASTwithonly 1-2 business day handling time!
(Business Days: Mon,Tues,Wed,Thurs,Fri. Auctions or Fixed Priced items purchased on Friday after 10am EST will ship out Monday. This also applies to orders place on Saturday and Sunday)

How We Ship

We currently ship orders one of three ways: FedEx, USPS Priority Mail, and UPS. Unfortunately, we are unable to offer any expedited shipping services at this time.

Please Note: Items listed as Standard Shipping can come any of these three services. You will be notified in your shipping confirmation what service is being used and be provided a tracking number for that service. We do this so we can pass on as much of the savings we can to our customers and to reduce the need to charge our customers shipping.


When we ship items between 1 and 100 lbs, we use one of three services:

FedEx Ground

Heavy or large items will be shipped via FedEx Ground. This is their regular shipping service where the item is picked up from us by FedEx, and delivered to you by FedEx. This shipping method can take anywhere from 2-8 business days, so we ask that all customers are patient with us during this shipping period as well. The tracking number received for this method of shipment will only be able to be tracked through FedEx’s website.

UPS Ground

Heavy or large items will be shipped via UPS Ground. This is their regular shipping service where the item is picked up from us by UPS, and delivered to you by UPS. This shipping method can take anywhere from 2-8 business days, so we ask that all customers are patient with us during this shipping period as well. The tracking number received for this method of shipment will only be able to be tracked through UPS’s website.USPS Priority Mail

Some smaller items that will be shipped USPS Priority mail. This service includes fast 1-3 business day delivery times with tracking on the USPS website.

Our (Hassle-free!) Return Policy and

Instructions

If you are not completely satisfied with your purchase then please contact us immediately. Please contact us within 7

days

after receiving the item.

If, after contacting us, we were unable to locate a proper replacement or exchange, or you just want to return the item for a

full refund and you have been asked to cover return shipping, please send the item(s) to:

           Bargains and Buyouts Greenhills
           Attn: Customer Returns
         50 Eswin St, Cincinnati, OH 45218

Please remember to send us

both of the following:
1) The name of the company you used to return the item
2) The tracking number associated with your return.
*Please do not forget your tracking number, as this is the only way to prove the item was returned and keep you and your money safe!

As soon as the item is back with us, your full refund (minus any shipping charges you may have paid to begin with) will be processed.

If it is decided that we will cover return shipping, we will need your email address, so that we can email you a prepaid, printable return shipping label via USPS, UPS, or Fedex.

Please understand if you do not contact us before you return the item, we will be unable to refund your shipping costs at a later time, as we can only refund the amount you paid for the item and original shipping costs (if applicable), and cannot refund additional funds unless we use PayPal’s “Send Money” function, but please be advised that if we must do this,

PayPal will deduct a portion of your refund due to their fees for receiving money.

Lastly, please, give us the opportunity to resolve the issue before you leave any feedback or DSR ratings – If you give us a chance, we’ll make it right – guaranteed!

You may be interested in our other eBay listings