My new toaster smells like burning plastic when toasting, how to fix it?

Turn on the toaster to the highest mode without anything. Repeat 2-3 times, check whether it is still smelly. Please carry out this in an area with good air circulation. If still exists, leave it for 2-3 days and do the method above 5-6 times again.

Does the outside of the toaster stay cool when toasting?

Outside and the sides of the toaster stay cool, but please do NOT touch the upper part of the toaster to avoid burns. The top part will get hot.

How long are the slots and the wide of slots?

The slot length is 5”, and the slot width is about 1.4”.

How can I empty the crumbs? Do they empty easily?

This toaster features the slide-out crumb tray and this tray can be cleaned up by dishwasher (except toaster ). Also, the cord wrap storage is right for your counter space.