Shipping & Handling Details

Default  Shipping Cost or Free Shipping Information: 

▲ Default   shipping cost or free shipping service is only for the customers   from Canada or the lower 48 United States by Canada Post, USPS or   the UPS Ground. Customers from other areas or needs other shipping   ways, please contact us.
▲ Buyers   from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska,   Hawaii, PO Boxes, APO/FPO addresses or other countries/areas, there   WILL be extra shipping costs, please contact us for more detailed   information.
▲ Please   make sure your address is valid for both UPS and USPS services. Any   costs incurred because of incorrect or undeliverable address should   be undertaken by buyer.

Handling Time: Shipping   is usually made in 1-3 business days after payments cleared. Orders   are processed from Monday-Friday; Not on the weekends & public   holidays.

Sales tax / Customs   duties: Any   sales taxes or Customs duties are not included. If came out, they   must be undertaken by the buyer.

Damage In Shipping: Email   or call us First! We will work with you to get the case resolved in   the fastest method.

Return /   Refund

If you are not 100% happy with your purchase, please   contact Us. Please don’t directly opened a request or case without   informing us, or else, we will do some discounts on the warranty  and  other sales-services later on. Hope for your understanding.

Returns & Exchanges

▲ All   returns must be made within 14 days of delivery date. Items must be   in new, unused condition, with all original materials included with   the shipment. A partial refund may be applied for opened or damaged   items, depending on the condition.
▲ Items   returned under the buyer’s remorse: The return shipping fee must be   covered by the buyer; The original shipping cost will also be   deducted from the refund. 15% restocking fee of the items purchase   price will be charged. 
▲ Returns   that are the result of our seller’s error: Buyer will receive a  full  refund of the item as well as shipping charges
▲ All   returns require a RA (Return Authorization) number that will be   given by our seller. Please contact with us at first for more   details.

Defective & Damaged Products ▲ If   product was received damaged or not as described, please send us   some pictures or videos, so we could well understand your problem,   then solve them for you ASAP. Besides, it’s much helpful for us to   claim with UPS, remind our related department to pay much more   attention to packaging later on. Hope for your understanding.
▲ Replacement   or refund of defective or damaged products can only be returned in   exchange for the exact same product, or else, the purchase price   will be refunded back to your original payment method. 
▲ If   an item is received damaged, customer service must be contacted   within 7 days of receiving your item. All returns require a RA   (Return Authorization) number as above.

Warranty & Feedback